StudioSR Support Center

Welcome

If this is your first time contacting us, please use the "open ticket" form below to open a new ticket. Otherwise if you would like to view the status of an existing ticket, enter your details in the "view status" form.


• Knowledge Base

If you have questions about email configuration, domains and DNS resolution, how to use your control panel, checking webstats, etc., check out our searchable Knowledge Base first.

• Accessing your Control Panel

Go to Website Settings and put in your webhosting logon and password. Click the domain name you want to access/manage when you are in the control panel

• Getting Web Stats

To view your website traffic statistics, log into your Control Panel. Click the domain that you want to see stats for, and that takes you into the main page of the Control Panel. Near the top click link for View Web Stats.

• FTP Information

Click on this link, FTP Information, to get help in using FTP to upload files, such as images or Word documents, to your server site.

• WordPress Blog

For a page of tips on using and working with a WordPress blog, download Blog Tips that we have developed. For more in-depth instructions for getting the most out of your blog, start with WordPress for Beginners

• 'phpBB' Bulletin Board

Manage your board by logging in with 'admin' and the password that you have been given. Once logged in, look at the bottom of your screen for "Go to Administration Panel". This will ask for you to confirm logon one more time (admin/password). Managing your board requires some reading: Go to phpBB Documentation


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